The Customer Support team is the heart and soul of Fracture. They speak directly to our customers on the daily—whether they’re helping customers resolve technical issues, offering advice and inspiration, or sharing sentiments about a cheerful photo, our CS team is there to help customers focus on moments that matter. We wanted to dive a little deeper with a short Q&A session with Tyler Smith and Jessica Joles, two members of our CS team. Read on to get to know them a little better! 1. What’s the best part of your role in CS? Tyler, Customer Support Tier II Teammate:...
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Q&A with Fracture’s Customer Support Team
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